Shipping Policy

Orders will be processed once payment has been successfully confirmed.

Delivery times are estimated and may vary depending on the destination, product availability, or circumstances beyond our control.

Orders will be delivered to the shipping address provided by the customer during the checkout process.

Once an order has been handed over to the carrier, shipment tracking and final delivery will be the responsibility of the selected shipping provider.

We shall not be held liable for delays caused by extraordinary circumstances, force majeure events, or issues attributable to the carrier.

If you notice any visible damage to the packaging upon delivery, we recommend reporting it directly to the carrier and contacting us at hello@getjuliana.com as soon as possible.